Sprout Studio allows you to offer digital downloads after your client purchases images automatically. We have built-in two methods of fulfillment into our Digitals section. 

  1. You can choose to automatically fulfill a digital order, which allows the client to download the images immediately. 
  2. You can choose to fulfill the images manually. Doing so creates a Download Set in the backend of your gallery allowing you to retouch and send the pictures yourself. 

How to use Sprout Studio to offer automatic digital fulfillment

There is a great way to provide digital fulfillment with Sprout Studio, here is how you can do it: 

  1. Create or Edit a Price List and go to the Digitals section.
  2. Edit your Digital File and toggle on the "Enable" toggle under Digital Fulfillment.
  3. Set the "Type" toggle to "Automatic" and choose the download preset you want to offer to your clients.
  4. Click "Save" in the bottom right corner 

Offering digital fulfillment this way gives you the benefit of a simple digital fulfillment system allowing your clients to download their images right after they buy.

When a client purchases their digital files in a gallery, they'll receive a banner at the top of their order prompting them to download their images.

Your client enters their email address on the next screen, and we email the zip file of the purchased images to them.

How to offer manual digital fulfillment to your clients

The process for providing manual fulfillment is very similar to delivering automatic fulfillment. The difference being, the manual fulfillment lets you review/upload retouched images before actually releasing the order to your client. Here's how you can offer manual fulfillment.

  1. Create or Edit a Price List and go to the Digitals section.
  2. Edit your Digital File and toggle on the "Enable" toggle under Digital Fulfillment.
  3. Set the "Type" toggle to "Manual" and draft the text you want to tell your clients after they buy the images.
  4. Click "Save" in the bottom right corner
  5. When your client orders digital images from a gallery, the banner at the top of their invoice will show the message, you drafted in your Digital file. We also create a Download Set in the backend of the gallery. 
  6. Once you upload the retouched files or have reviewed the order, you can click "Live" in toggle next to the download set.
  7. After clicking "Live," you will be prompted to send your client a link to the download. Alternatively, you can instruct your client to go back to their invoice, and the download button will be available at the top of the invoice.

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