Sprout Studio helps you understand your business at a whole new level by using tracking technology to see whether or not your client has viewed certain items, such as their booking proposal. 

Go to the Lead > Booking Proposal page and you'll notice in the top-right corner there is a tracking badge. It will either say: 

  • Unviewed, which means the booking proposal has not been viewed yet.

  • Viewed X Times, which means your client has viewed it X times. 

If your client has viewed the booking proposal, you can click on the "Viewed X Times" badge and see the following details for each of the views. 

  • Date it was viewed at.

  • Device it was viewed on. 

  • Browser it was viewed from. 

  • IP Address it was viewed on.

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