Sprout Studio helps you understand your business at a whole new level by using tracking technology to see whether or not your client has viewed certain items, such as their booking proposal.
Go to the Lead > Booking Proposal page and you'll notice in the top-right corner there is a tracking badge. It will either say:
- Unviewed, which means the booking proposal has not been viewed yet.
- Viewed X Times, which means your client has viewed it X times.
If your client has viewed the booking proposal, you can click on the "Viewed X Times" badge and see the following details for each of the views.
- Date it was viewed at.
- Device it was viewed on.
- Browser it was viewed from.
- IP Address it was viewed on.